Shop Policies

Contact Us:

Hello@SkyridgeStudios.com

 

Shipping Info:

Once your order is placed, it will ship within 2-5 business days. This does not include weekends and major holidays.

Transit time will depend on the shipping option you choose.

First Class Package: 3-5 business days in the US.

Priority Package: 1-3 business days in the US.

Tracking is sent via email, automatically, when the shipping label is printed. Packages are drop off the same day the label is printed and tracking will update once USPS scans your package.

Please note: I ship to the address provided with your order.  If you need to change the shipping address after an order has been placed, please let me know right away!

If your package has been sent out before letting me know a change of address needs to be made, you will be responsible for shipping charges to send it to the correct address.

Please note that sometimes it may take weeks for USPS to return the item back to me.

 

Returns and Exchanges:

I accept returns and exchanges on most items. Custom pieces are NOT eligible for returns or exchanges. You must contact me within 3 days of delivery. Products must be shipped back to me within 7 days with a tracking number sent to me.